Try the following:
- Refresh page: Search for the page again by clicking the Refresh button. The timeout may have occurred due to Internet congestion.
- Check spelling: Check that you typed the Web page address correctly. The address may have been mistyped.
- Access from a link: If there is a link to the page you are looking for, try accessing the page from that link.
Technical Information (for support personnel)
- Error Code 11002: Host not found
- Background: This error indicates that the gateway or proxy server could not find an authoritative DNS server for an upstream (Web) server.
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