Features

VAIO Care Rescue is software for restoring your computer if the operation of your computer has become unstable. VAIO Care Rescue also provides convenient tools for maintaining your computer.

Hint

VAIO Care, a different troubleshooting tool, is also installed on your computer. If your computer has become unstable but you can still start Windows, use VAIO Care to troubleshoot the problem before using VAIO Care Rescue.

What you can do with VAIO Care Rescue

• Start recovery wizard
  You can restore your computer to its factory condition (recovery). Select Start recovery wizard to recover your computer using simple procedures. Select Tools and Start advanced recovery wizard to create a D: drive, or delete recovery contents.
• Tools
  Provides tools for examining your computer hardware problems, rescuing your data when you cannot start Windows, or erasing all of your data before you give your computer to others.
• Exit
  Exit VAIO Care Rescue. If you want to shut down or restart Windows, select Exit.

What is recovery?

Recovery is the process of restoring your computer's internal HDD/SSD (hard disk or solid state drive) to its factory condition.
You have to recover your computer if your computer has been unstable for one of the following or similar reasons.

• You cannot start your computer because it is infected with a computer virus.
• You have formatted the C: drive on your computer by mistake.

How to recover your computer

You can perform a recovery from the recovery area of your computer's internal HDD/SSD. If you have deleted the recovery contents, you can perform a recovery from Recovery Media that you created or that you purchased.
You can create Recovery Media using VAIO Care. Start Windows as usual, click Start, and select VAIO Care to start up VAIO Care.